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Please make sure all furniture stays where it is. Do not move anything. You could damage it.
Do not allow children to jump on beds or other furniture.

Garbage Disposal

Please keep it clean of debris. We often find lime wedges and bottle caps in garbage disposals. These items can break them. Thank you for your help!

Heater and Air Conditioner

Most places in Big Bear don't have A/C. Between October and May, please make sure the heater is turned on and set at 55 degrees upon check out. DO NOT TURN OFF THE HEAT! This is very important. If the heat is turned off and the pipes freeze and burst, it could cost several thousand dollars in damage.



We do a complete inventory of all sheets, towels, wash cloths and hand towels after every guest stay. Any missing or damaged linens and towels will be charged to your credit card.

Locked Garage and Other Areas


If the garage and other doors or cabinets are locked, those are for the use of the owner. Please do not attempt to open any locked doors. Nothing of value is kept locked up. You will be charged repair fees for broken cabinets or locks.



The City of Big Bear is very strict regarding visitor parking. You must park in the driveway only. No exceptions. The sheriff may ticket you and possibly tow away your vehicle if you park on the street or on neighboring properties.


Each home has a maximum number of cars that the city/county will allow. Please verify that number before your arrival. If you have too many cars, you may park the extras in one of the public parking lots on Knickerbocker or Cameron road near the village. We are not responsible for any issues regarding your vehicles.




Please follow these rules for cabins that allow pets:


Please make sure your dogs behave. Keep them off furniture, don't let them chew on anything and make sure they don't scratch on doors, etc.


You must clean up after your dog, inside and outside the house. You will be charged an additional fee if dog waste is not cleaned up.


If any damage is found, such as chewed chair legs, pillows, stains on rugs, etc. you will be charged for the cleaning and repair.


Do not leave pets alone in the house unless they are crated. Do not leave pets unattended outside (even in fenced yards) – there are wild animals that live in the area and some of them can jump a 6 foot fence.

Pool Table and other Game Tables


Some cabins have game tables for your entertainment. These are expensive to repair and replace, so please read the following regarding the care of these tables.


Please do not sit on or allow children on the game tables.


Please do not put drinks or food on any part of the tables. You will be charged to clean cup rings and spills on tables.


If any ball or other parts are missing, please leave us a note on the kitchen counter. Pool sticks sometimes break, please leave us a note if they do, so we can replace them.


If a cover is provided, please put on the table when not in use.




Board Games - Please replace all dice and other pieces to the box after use so our next guests can enjoy them.


When an empty refrigerator gets filled up all at once, it warms up and can take several hours to cool again. It may appear to not be working, because it is warm and your food is not staying cold. This is extremely common in vacation homes.

Please just put in perishable items first, wait a few hours and put the rest of your items in when it is cold. Leave the door shut as much as possible during this time. It can take 24 hours or more before you notice things are cold again. 

The temperature controls should be left at the mid-range setting.


Please do not call for repairs, unless it has been 24 hours with no change.

The ice maker may need to be turned on. It will take a while for ice to be made and dispersed, so you may prefer to purchase ice at one of the grocery stores.



No smoking of any kind inside the cabin or near any open doors or windows. If smoke is detected inside the cabin, it will result in immediate forfeiture of your deposit plus additional cleaning fees. Do not throw your butts into the yard. They can cause forest fires. If we have to pick up your butts, you will be charged.




Please do not disconnect any cable for games, etc.


Please do not discard facial tissues, paper towels, sanitary napkins, baby wipes, etc. into the toilets. Big Bear has a delicate sewer system which will not tolerate such materials.


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